Tag: End-to-End Solutions

Designed to Change the World: How Kaleidoscope Innovation and Infosys Are Building the Future Together

In this episode of InfyPod, host Mia Haler sits down with Ben Ko, CEO of Kaleidoscope Innovation, to explore how the company is shaping the future of product development as Infosys' Product Innovation Center of Excellence. From groundbreaking medical devices and industrial robotics to premium consumer experiences, Ben shares how Kaleidoscope blends engineering, design, and human empathy to deliver innovation that matters. He also reflects on the cultural alignment between Infosys and Kaleidoscope, the power of cross-disciplinary collaboration, and the immense growth unlocked through their integration.

“Every business needs product innovation to survive. Kaleidoscope helps you build trust—and open doors—to the R&D budgets that fuel your client’s future.” – Ben Ko, CEO of Kaleidoscope Innovation

Insights:

  • Design + Engineering + Empathy = Innovation That Matters
    Kaleidoscope works at the intersection of science and art to deliver real-world impact, from life-saving medical devices to intuitive consumer experiences.
  • 400% Growth Since Acquisition
    Kaleidoscope’s partnership with Infosys has unlocked new industries and exponential scale, fueled by global access and trust from enterprise leaders.
  • Human-Centered Design at the Core
    Whether it’s surgical robotics or premium consumer goods, Kaleidoscope’s cross-disciplinary teams prioritize users—not just specs.
  • Culture as a Catalyst
    Shared values like humility, collaboration, and excellence have driven seamless integration with Infosys and elevated innovation across both companies.
  • From Video Game Controllers to the Electrical Grid
    Kaleidoscope applies the same rigor to everything, from gaming hardware to infrastructure modernization, proving their process is industry-agnostic and impact-driven.
  • What’s Next: The Return to Consumer Roots
    With expertise in robotics, computer vision, and automation, Kaleidoscope is reinventing products for iconic food, beverage, and consumer brands.
  • A Strategic Entry Point into R&D
    Infosys clients spend far more on R&D than IT. Kaleidoscope is the bridge that lets Infosys partners unlock that deeper, stickier, and more innovative relationship.
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Why Using an End-to-End Product Development Firm Can Benefit Your Business (Even If You Only Need One Service)

Even if you are just looking to outsource one particular service (such as human factors, industrial design, engineering, software development, etc.) for your project, working with a full-service product development firm for said service can provide immense benefits to your business and project. Here are a few key reasons why:

01 | Holistic Understanding of the User-Centered Design Process

Employees at an end-to-end product development firm have gained additional perspectives into the user-centered design process from team members in other functional areas. This often informs their own processes for product development, and enables them to keep key considerations from other departments in mind as they themselves iterate on your project. This is especially true when the firm is a small- to medium-sized business because there is more likely to be intermingling of employees, rather than siloed departments of functional service areas.

02 | Prioritization of Cross-Functional Collaboration

When a business chooses to work with a full-service product development firm, the individuals they are hiring for their project are integrated with people in different functional service areas on a day-to-day basis. Their colleagues and internal team members for other projects span different roles in the product development process. Because of this, they are used to working and collaborating with people who have different viewpoints than themselves. Working with people who understand different stakeholder values can make for a more pleasant overall experience and can produce better results for the user and client.

03 | Greater Efficiency for Clients

When clients approach a firm that is strictly a design firm, for instance, and later decide they require engineering support for their project, they need to then utilize an additional firm. This means more time and opportunity cost in exploring possible firms and finding a reliable partner, approving a new supplier, signing an MSA (master service agreement) or NDA (non-disclosure agreement), explaining the project to a new group and potentially connecting them with the other firm to move the project along. This time and hassle is greatly reduced when starting with a full-service product development firm from the beginning. While a new phase may need to be discussed and different team members may need to be brought up to speed, much of the work would ramp up far more quickly and efficiently with teammates from the same company you have already trusted to achieve your project objectives.

04 | Retention of Proprietary Information by Less Companies (Risk Reduction)

If a business decides to outsource a different service for their current project (similar to point #3) or outsource various services for other projects down the line, using a full-service product development firm allows them to disclose their proprietary project information to less companies and potentially less people – reducing risk.

Conclusion

These are just a few reasons why using a full-service product development firm can benefit your business and help you achieve greater results for your project. Kaleidoscope Innovation is one such end-to-end product development firm. For over 30 years clients have partnered with Kaleidoscope to improve the human experience. Offering both consultancy-style and onsite services, Kaleidoscope provides a full breadth of disciplines to meet their partners where needed, including: Insights & Human Factors, Medical Affairs, Industrial Design & User Experience Design, Engineering, Visualization and Software Development. To connect with our team, please fill out the form on our contact page or connect with a member of our team directly.

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