Tag: design thinking

Unlock Hidden Productivity: A Research Guide for Industrial Designers

In today's fast-paced and competitive world, industrial designers face the exciting challenge of creating innovative and user-centric products that capture the market's attention. While their expertise lies in design aesthetics and functionality, the role of research in the design process cannot be underestimated. Research is the key that unlocks valuable insights, fuels inspiration, and ensures that designs are grounded in real-world needs and preferences. However, for industrial designers and other professionals who are not trained in research methods, navigating the realm of research can feel daunting. In this article, we will define research methodology and provide suggestions for selecting the right one for your project. 

RESEARCH METHODOLOGY 

Once a client settles on a research question, it is up to the design researcher to select the methodology that facilitates a rigorous approach. Think of methodology as a framework for conducting a research study. The chosen methodology will guide a researcher in methods and procedures that ensure the results or findings are valid and reliable. 

QUANTITATIVE: Quantitative methodology is used to determine if relationships between variables exist, to test a hypothesis, or to measure a phenomenon. Quantitative data is used to make group comparisons or identify patterns. Data are numbers and reported in a standard reporting structure. Descriptive and inferential statistics require quantitative data. The output of quantitative analysis is referred to as results. 

QUALITATIVE: Qualitative methodologies are used to understand a phenomenon more deeply, to obtain a detailed description of an experience, or to understand how or why an event occurs. Qualitative data may be text or images and uses a flexible reporting structure. Interview transcripts and video recordings represent qualitative data types. The output of qualitative analyses is called findings. 

MIXED METHODS: Mixed methods research includes aspects of quantitative and qualitative methodologies in the same study or series of studies. Mixed methods approaches can be used sequentially or concurrently. Often, results or findings from one phase will be used to design a subsequent phase of a project. A Time & Motion Study consisting of quantitative measurement of a motion in a workflow followed by a one-on-one interview is an example of a mixed methods study. The qualitative findings could be used to understand the results of the quantitative phase more deeply, to provide context for interpreting the results, or to triangulate the results and findings. 

WHICH ONE SHOULD I USE?  

Choice of research methodology should be determined using several factors: 

  1. Research Purpose: If the purpose is to understand or explore, a qualitative methodology is likely the best approach. If a client wants to know how much or to determine if a new workflow is more productive than the old one, a quantitative approach will likely be appropriate. If a client wants both, a mixed methods approach will be best. 
  2. Budget: Generally, qualitative studies are more time-intensive than quantitative studies. If a client’s budget is limited, a quantitative approach may be best. 
  3. Decisions: If a client wants to use the findings of a study to generate ideas or inform iterative design requirements, a qualitative approach may be best. If a client wants to evaluate changes to a process or product, a quantitative approach is required. 

The next step in planning a research study is to decide what methods will be used to collect data. Methods specific to each methodology exist but are beyond the scope of this article. If you are interested in learning more, check out some of the popular methods from a reliable source: narrative inquiry, survey, and ethnography are a few examples of methods you may encounter in the field. By embracing research methodology as an integral part of the design process, industrial designers can confidently embark on their creative journey, armed with insights that empower them to craft extraordinary products that not only meet user needs but also set new standards of innovation in their industry. 

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Author

  • Rachael Clark

    Senior Design Researcher | [email protected]

    Rachael brings over 10 years of research experience to her role at Kaleidoscope Innovation. She has advanced training in clinical psychology and mixed methods research methodology. Guided by the principles of positive psychology, Rachael uses a human-centered lens for deeply understanding the user experience. Her work at Kaleidoscope focuses on human-machine interaction and identifying design changes capable of positively impacting well-being at the individual and institutional levels.

The Power of Creativity, Innovation and Community

The 2023 International Design Conference hosted by the Industrial Designers Society of America and held in the bustling city of New York was a true testament to the power of creativity, innovation and community. Co-created with the NYC design community and powered by NYC Chapter Chair Vincent Lin, this event served as a melting pot of the brightest minds in design, converging to discuss the future of design and its potential to address global challenges. It was as much a vibrant celebration of innovation and camaraderie as it was a stage for essential conversations about design's pivotal role in sculpting a resilient and sustainable future.

 

FINDING YOUR FLOW, TRUSTING YOUR INTUITION

The conference itself got off to an invigorating start with an insightful talk by Cormac Ó Conaire from PA Consulting. He explored the concept of staying in the 'flow', underscoring its potential to boost creative prowess. Cormac argued the value of pushing oneself to face challenges, which he outlined as key components in achieving a flow state. While he acknowledged that tools aren't indispensable to achieving flow, he suggested that they could enhance and sustain it. "Team flow is a unique state of mind," he noted - and the shared experience of the IDC, much like team flow, created a unique state of mind, fostering a heightened sense of engagement, collaboration, and innovation.

The conversation segued into a fascinating discussion led by Juliette Laroche and Ziyuan Zhu from IDEO about the potential of generative AI in product design. They envisioned a future where AI is applied to everyday objects, imbuing them with personality and interactivity. They explored how AI could be harnessed for material exploration, promising unexpected but beneficial outcomes. Afsin Mehnin from Card79 built on the intangible power of designers to harness these new tools, discussing the role of intuition in industrial design. He spoke about how intuition could be honed through experience and pattern recognition, and how physical creation was a unique form of learning and intuition.

 

SUSTAINABILITY AND REJUVENATION

The theme of sustainability was powerfully reinforced by Jarred Evans from PDR Consulting. Tackling the formidable challenge of achieving net zero in product design, he emphasized the crucial significance of material selection, lifecycle consideration, and financial sustainability. A case study on stroller design offered a practical example of how sustainability goals could be met through mindful design and material choices. "Product design has changed, and not everyone is ready. It's about picking the best worst solution. Better now is an improvement on perfect never," he advised the audience of designers and industry leaders from across the country and the globe.

 

 

 

Ranee Lee from OCAD University continued the narrative on sustainability and rejuvenation. She detailed the inspiring journey of DESIGNwith, a community-based creative collective from Toronto. The social and environmental lab collaborated with middle-aged women from economically disadvantaged urban areas to rejuvenate their communities through design. This successful co-design project demonstrated the enormous potential of design as a tool for socio-economic upliftment and the passion for a more caring world is evident in the work created by the team at DESIGNwith.

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"We are seeking a caring design practice in a post-pandemic world."

Ranee Lee from OCAD University

 

CELEBRATING THE INTERSECTIONS OF IDENTITY & DESIGN

One of the most emotionally resonant talks was presented by Joey Zeledon, who shared their journey as a trans nonbinary person in the design industry, highlighting the importance of authenticity and self-acceptance. They spoke about the intersection of cultural and personal narratives, suggesting that designers often wear a 'costume' that represents their professional identity. Zeledon emphasized the importance of challenging traditional design norms and questioned whether designers consider their own identities in the same way we consider product transformations. They proposed viewing product design as a means of helping products find their identities, thus creating new narratives around identity and design.

 


Shawn Williams expanded upon the role of one's personal journey and lived experience in design, focusing on the impact of mentorship and community in shaping your career and impact in the industry. He credited his mentors, particularly Ms. Johnson who bought him his first notebook, for fostering his talent. Williams emphasized that possessing a tool as simple as a #2 pencil can grow to symbolize power in design. As the youngest member of Diversify by Design (DxD), he shared how senior designers within the organization embraced and nurtured the next generation, fostering a sense of community. We too have the opportunity to support the next generation of designers, creating an industry that is more welcoming to all.

SEE YOU NEXT YEAR!

In conclusion, the 2023 International Design Conference was a vibrant celebration of design thinking, innovation, and community, showcasing the transformative potency of design in sculpting a resilient and sustainable future. The event was not merely a discourse on the future of design but also an inspiring testament to the power of community and mentorship in the industry. It left attendees inspired, enlightened, and looking forward to what design's future holds. We are thrilled to announce that the flame of creativity will continue to burn bright in Austin, Texas, the chosen location for the next year's International Design Conference in 2024. The design community worldwide eagerly anticipates the innovation, collaboration, and inspiration that the vibrant city of Austin promises to offer.

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Author

  • Caterina Rizzoni

    Lead Industrial Designer | [email protected]

    Caterina Rizzoni is a lead industrial designer at Kaleidoscope Innovation and is the Director-at-Large of Conferences for IDSA.