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Reimagining Ruggedized

July 2, 2019 by Matt Berning

Reimagining Ruggedized

Motorola - Hardware Systems

Project Includes:

  • Design/UX
  • Engineering

Kaleidoscope Innovation considered multiple perspectives for improved design of an entire line of accessories for Motorola’s next generation of ruggedized computers.


The Challenge

Create Accessory Line for Next-Generation System

Kaleidoscope Innovation and Motorola have collaborated since the late 1990s. Because of Kaleidoscope Innovation’s deep category knowledge and working history, Motorola asked us to formulate and envision the accessory line of their next-generation ruggedized mobile computer system.

The Process

Insights-Driven Design

​Through in-depth research, it was discovered that installation costs outweighed device cost, space was at a premium, and service was cumbersome. We approached the project from both a top-down and ground-up perspective, studying each individual system element while mapping opportunities within the entire product and service system.
motorola 9500

The Results

Universal Design with Differentiating Features

Kaleidoscope Innovation’s universal design accommodates current standard practices as well as future hardware systems. A modular cradle enables stand-alone battery charging, and the new system reduces device storage space by half. Overall, the MC9500 created a new standard of excellence within the industry, ensuring prime competitive advantage for Motorola.

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Filed Under: CaseStudy Tagged With: consumer, design/ux, engineering, featured, insights & human factors

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