Project Description

Swiffer WetJet

Kaleidoscope improved the Swiffer WetJet user experience at every touch point within constraints of a new design language and stringent manufacturing cost goals.

CHALLENGE

Looking for more than a simple restyle, P&G approached Kaleidoscope to enhance the entire Swiffer WetJet user experience—both at home and at retail. Collaborating closely with P&G and their engineering/manufacturing resource in China, our three goals included restyling to reinforce the Swiffer design “power clean” philosophy; enhanced functionality; and improving the user interface at all touch points.

SOLUTION

Kaleidoscope created a new integrated functional and ergonomic Swiffer design to conform to the design language while meeting manufacturing-process and cost restraints. Optimized ergonomics led to a much-improved user experience.

The first moment of truth was improved due to visual enhancements that communicated a new experience. Improved materials and finishes provided a new richer design and helped communicate increased cleaning efficiency due to new dual spray nozzles. An easier and more rewarding assembling experience provided delight at the second moment of truth.


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INSIGHT

Changing out the cleaning solution bottle was a mystery to people. We designed a gratifying release-button that pops the bottle right into your hand.

 

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RESULTS

25% Increase in Number of Units Shipped*

*over previous designed version
The Swiffer Global Design Manager called the mop “an absolute success” and reported a 25% increase in number of units shipped. Our highly successful collaboration with the international original equipment manufacturer in China was reflected in the DFM designs that increased the speed to market and met price-point needs for consumers.